As part of our drive towards continuous improvement, every time we complete a project, we send our client a simple questionnaire to fill in regarding our performance, quality, value etc. Occasionally we also receive a few words of praise to accompany the formal response. The Project Manager for Galliford Try Infrastructure, on their recent Stansted Airport- Satelite 1 refurbishment project, was one such satisfied customer, and sent us these kind words with his response;
“It was a pleasure to work with David and his team, who were diligent in their works, punctual and the quality of the installed works second to none. David was proactive as a manager for the tiling works and offered solutions, not problems, when faced with the project challenges. Highly recommended.”
Just what we like to hear, thank you, and fits perfectly with our philosophy and targets for customer care.